AboutWater Guys
Your trusted water treatment partner serving Eastern Washington and North Idaho with quality American-made solutions
Our Story
Water Guys was founded with a simple mission: provide Eastern Washington and North Idaho with the highest quality water treatment solutions while building strong community relationships.
From the beginning, we've been committed to using only American-made products. This isn't just about patriotism—it's about quality, reliability, and supporting the manufacturing jobs that strengthen our economy. When you choose us, you're choosing systems built to the highest standards with unmatched support and parts availability.
We're more than just a water treatment company. We're your neighbors, actively involved in making our community better. That's why we're proud sponsors of a local youth basketball team, helping young athletes develop skills, teamwork, and character.
Why We Only Install American-Made Systems
Water Guys exclusively installs systems from Puronics and Water Right. Both brands are family-owned, build their tanks and control valves in the United States, and back their products with multi-decade warranties. That matters because a water treatment system is a 15–20 year investment in your home — one bad valve or unavailable replacement membrane can take a system out of service for weeks. American-made means parts on a truck, not parts on a container ship.
PNW-Specific Water Expertise
Eastern Washington and North Idaho have their own distinct water challenges. Spokane and Coeur d'Alene draw from the Spokane Valley–Rathdrum Prairie Aquifer, which typically tests at 7–10 grains per gallon of hardness — hard enough to dramatically shorten the life of a water heater if left unaddressed. North Idaho well owners deal with iron, manganese, and seasonally variable arsenic. We've designed and installed systems for every one of these conditions.
Licensed, Insured, Accountable
Water Guys holds active General Contractor licenses in both Washington and Idaho, is a licensed Idaho Plumbing Contractor (#1481139), is a Water Quality Association (WQA) member, and carries general liability insurance of $1,000,000 per occurrence and $2,000,000 aggregate, plus state contractor bonds in Washington and Idaho. Every technician on our crew is background-checked, uniformed and trained directly by the manufacturers we install. See our licenses & certifications page for full details.
What to Expect From Us
Every project starts with a free in-home water test — we measure hardness, chlorine, pH, total dissolved solids, and iron, and review your fixtures and plumbing. We then put a written, itemized quote in your hand. There is never any pressure, and our quotes are valid for 30 days. If you move forward, the typical install is completed in a single day, and your system is registered for warranty before we leave the house. After install, our Maintenance Prevention plan keeps filters fresh and warranties intact for the long haul.
Water Guys at a Glance
| Business | Water Guys, residential water treatment |
|---|---|
| Address | 2818 N Sullivan Rd, Ste 100, Spokane Valley, WA 99216 |
| Phone | Eastern Washington: (509) 286-1223North Idaho: (208) 415-9839 |
| admin [at] waterguyspnw.com | |
| Hours | Monday–Saturday 9:00 AM – 5:00 PM; closed Sunday |
| Service area | Spokane, Spokane Valley, Liberty Lake, Coeur d'Alene, Post Falls, Mead, Colbert, Deer Park, Chewelah & Colville, Airway Heights & Medical Lake, Hayden, Rathdrum, Athol & Sandpoint |
| Services | Water softeners and conditioners; Whole-house water filtration; Reverse osmosis drinking water systems; Well water treatment (iron, manganese, sulfur); UV water disinfection; Free in-home water testing; Maintenance plans, filter changes and salt delivery |
| Brands | Authorized Puronics and Water Right dealer; American-made systems |
| Licenses | Washington General Contractor #WATERG*757MQIdaho General Contractor #6971275Idaho Plumbing Contractor #1481139 |
| Insurance | General liability $1,000,000 per occurrence / $2,000,000 aggregate; workers’ compensation at statutory limits |
| Bonds | $30,000 Washington contractor bond; $2,000 Idaho plumbing contractor bond |
| Memberships | Water Quality Association (WQA); North Idaho Building Contractors Association (NIBCA) |
| Google rating | 4.9 out of 5 from 305 Google reviews |
| Free water test | Yes, in-home, with a written quote |
Our Core Values
The principles that guide everything we do
American-Made Quality
We exclusively install US-made water systems. American manufacturing means superior quality, better support, and supporting jobs at home.
Community Commitment
As proud sponsors of local youth basketball, we believe in investing in our community and supporting the next generation.
Expert Service
Our certified technicians bring years of experience and ongoing training to every installation and service call.
Customer-First Approach
Your satisfaction and health are our priorities. We take the time to understand your needs and recommend the right solutions.
Why We Choose American-Made Products
✓Quality & Reliability
- •Strict US manufacturing standards and regulations
- •Superior materials and construction
- •Longer lifespan and better performance
- •Comprehensive warranties and support
✓Better Support
- •Immediate access to replacement parts
- •Direct manufacturer communication
- •Local technical support
- •Faster service and repairs
✓Economic Impact
- •Supports American jobs and families
- •Strengthens our national economy
- •Keeps manufacturing expertise in the US
- •Contributes to community prosperity
✓Environmental Benefits
- •Reduced shipping distances and emissions
- •Stricter environmental regulations
- •Responsible manufacturing practices
- •Recyclable and sustainable materials
Proud Youth Basketball Sponsors
We're honored to sponsor a local youth basketball team in our community. Supporting young athletes goes beyond the court—it's about building character, teaching teamwork, and creating opportunities for the next generation.
Just like we ensure clean, healthy water for families, we believe in nurturing healthy, confident young people who will become tomorrow's leaders.
Why We Sponsor
- •Investing in youth development and character building
- •Supporting local families and community programs
- •Teaching values of teamwork, discipline, and sportsmanship
- •Creating a stronger, healthier community

Community Involvement
When you choose Water Guys, you're supporting a company that cares about more than just business—we care about our neighbors, our community, and the future of Washington and North Idaho.
Experience the Water Guys Difference
Quality American-made products, expert installation, and community-focused service. Contact us today!